Individuals cannot delete, disable, or configure Genesys Cloud for Firefox under the Firefox extension on the Firefox add-on page. The extension updates automatically. No manual intervention is necessary. Specify policies by creating a policies.json file (Linux and Mac OS) or with Group Policy templates (Windows).įor more information about group installation, see Enforcing policies on Firefox for Enterprise in the Mozilla documentation. You can perform a group installation of Genesys Cloud for Firefox by using an enterprise policy in Firefox ESR 60. For more information, see Turn off click-to-dial, Enable server-side logging, and Configure caller ID. Individual users can configure Genesys Cloud for Firefox under the Firefox extension on the Firefox add-on page. Genesys Cloud for Firefox now appears in your browser toolbar.
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